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Errors & Troubleshooting

macOS Catalina Crash

Upon upgrading your macOS to Catalina 10.15, you may experience unexpected Beam App crashes. To overcome this issue, launch your Beam App using the crash dialogue box:

  1. Following the crash, a Problem Report will appear indicating the "Beam quit unexpectedly". 
  2. Select "Reopen" to relaunch.

Please consider, it may require multiple failed attempts before prompting the crash dialogue box. If the dialogue box does not appear, check to ensure your default browser is not blocking the pop-up.

For additional information, email our Customer Success Department at This email address is being protected from spambots. You need JavaScript enabled to view it.