Spacer login


Shut Down or Restart Manually

The following instructions apply to Beam Standard and Beam Enhanced devices only.

Complete System Shutdown
Use this method prior to long-term storage or to clear errors.

  1. Guide the Beam off the charging dock.
  2. Insert a USB keyboard into the USB port under the face of the Beam.
  3. From the Device Settings screen, choose Tools > Power > Shutdown.
  4. Remove the keyboard and allow the Beam to power down completely.
  5. Return the Beam to the charging dock for automatic restart.

Soft Shutdown
Powers down the Beam head ONLY. The Beam will read as "Offline".

  1. Press the power button on the left side of the Beam's screen.
  2. Press the power button again to power the Beam back on.

Force Reboot
Restarts all components of the system after approximately 5 minutes. *Not to be used for long-term storage.

  1. Press and hold the power button for 6 seconds.
  2. The unit will reboot independently after 5 minutes.

For additional information, email our Customer Success Department at This email address is being protected from spambots. You need JavaScript enabled to view it..