Shut Down or Restart Manually
The following instructions apply to Beam Standard and Beam Enhanced devices only.
Complete System Shutdown
Use this method prior to long-term storage or to clear errors.
- Guide the Beam off the charging dock.
- Insert a USB keyboard into the USB port under the face of the Beam.
- From the Device Settings screen, choose Tools > Power > Shutdown.
- Remove the keyboard and allow the Beam to power down completely.
- Return the Beam to the charging dock for automatic restart.
Soft Shutdown
Powers down the Beam head ONLY. The Beam will read as "Offline".
- Press the power button on the left side of the Beam's screen.
- Press the power button again to power the Beam back on.
Force Reboot
Restarts all components of the system after approximately 5 minutes. *Not to be used for long-term storage.
- Press and hold the power button for 6 seconds.
- The unit will reboot independently after 5 minutes.
For additional information, email our Customer Success Department at This email address is being protected from spambots. You need JavaScript enabled to view it..