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Help Center

Are you ready to set up your Beam? Do you have technical questions about Beam? Our step-by-step instructions are short, clear and paired with helpful how-to videos. We have answers to your frequently asked questions, a Customer Success team ready to assist, and an impressive online knowledge base... all to resolve any issues you might have connecting or operating your Beam.

FAQ - Top Grid - Submit A Ticket

Submit a Ticket

Are you having trouble? Do you need help? Ask Support.



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FAQ - Top Grid - Manage Beams

Manage Beams

Invite people to use your Beams and more.


Manage Beams

FAQ - Top Grid - Beam Software

Beam Software

Connect and drive Beams from your computer.



Maintenance Update

March 19, 2020

As part of a scheduled maintenance, an update was made to our Beam/App security certificate. As a result, your Beam and/or application may have been unable to connect to our infrastructure. With the exception of our mobile applications, all services have been restored.

We apologize for any service interruptions you may have experienced during this update process. 

For ongoing service issues, please contact Support at This email address is being protected from spambots. You need JavaScript enabled to view it.


Knowledge Base