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Help Center

Are you ready to set up your Beam? Do you have technical questions about Beam? Our step-by-step instructions are short, clear and paired with helpful how-to videos. We have answers to your frequently asked questions, a Customer Success team ready to assist, and an impressive online knowledge base... all to resolve any issues you might have connecting or operating your Beam.

FAQ - Top Grid - Submit A Ticket

Submit a Ticket

Are you having trouble? Do you need help? Ask Support.



Submit Now

FAQ - Top Grid - Manage Beams

Manage Beams

Invite people to use your Beams and more.


Manage Beams

FAQ - Top Grid - Beam Software

Beam Software

Connect and drive Beams from your computer.



NOTICE!! Certificate Renewal

Thursday, September 30th

ALL Beam devices will undergo an essential certificate update on Thursday, September 30, 2021. It is imperative that your Beam(s) is powered on and connected to a local WiFi network to receive this update.

*Failure to bring your Beam online prior to September 30, 2021 may result in the inability to access your Beam technology. Post-update intervention will be necessary.

Knowledge Base