Spacer login

Desktop Application

Beam Desktop App - No Beams Available

Upon logging into the Beam App, you may encounter the message:
"You have no Beams available to you. Please ask a Beam administrator to add you to a group." 
Please see the list below for possible causes:
  • Confirm you are using the correct username and email associated with the organization to which you are trying to connect.
  • Confirm with the organization administrator that you have been added to a particular device group.
  • Confirm you are using the appropriate authentication method, e.g.Google or SSO.
  For additional information, email our Customer Success Department at This email address is being protected from spambots. You need JavaScript enabled to view it..