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Errors & Troubleshooting

Beam App Error - Connection to server aborted

 "Connection to server aborted. There was a problem with the server security certificate" 

If you are encountering the above error message, this indicates that your Beam App version is obsolete. For desktop users (Windows, Mac OS, Linux) update your Beam Application to the latest installer, then retry the login process. 
Please note, certificate updates have not yet been made to our Beam App for iOS. News regarding release will be posted to the Mobile section of our Help Center. 

If the error persists, contact our Customer Success Department at This email address is being protected from spambots. You need JavaScript enabled to view it..