Beam Error - Audio Input Problem (-2002)
If your Beam Standard or Enhanced system is displaying Audio Input Problem -2002, we recommend the following troubleshooting in efforts to clear the error:
Complete System Reboot
- Guide the Beam off the charging dock.
- Insert a USB keyboard into the Beam.
- From the Device Settings screen choose Tools > Power > Shutdown.
- Remove the keyboard and allow the Beam to power down completely.
- Return the Beam to the charging dock for automatic reboot.
- Check for persistent errors.