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Networking

Clearing a Captive Portal via Ethernet

What is a Captive Portal page?

A captive portal is a web page that requires you to accept additional user agreements or provide credentials before you can access the Internet. You may access this web page by sharing the Beam's connection with your laptop, tablet, smartphone or by Ethernet.

When connecting to a WiFi network with a captive portal authentication page, you have the option to clear the page using a helper device. If you choose to do so via Ethernet, a helper device with an Ethernet port is required as well as an Ethernet cable.

Note: Connection sharing via Ethernet is only available on BeamPro.

Clearing a Captive Portal using an Ethernet Cable

  1. Insert a USB keyboard into the USB port behind the back hatch of the BeamPro head.
  2. From the main menu, highlight WiFi Setup. Press Enter to select.
  3. Highlight your preferred network in the list of available networks. Press Enter to select.
  4. The Beam may prompt a page indicating the network does not require a password. If so, choose Connect to this network to continue.
  5. If a captive portal is detected, the BeamPro will prompt an alert and provide options to Connect to this network (highlighted by default) or Share Connection.
  6. Highlight Share Connection. Press Enter to select.
  7. Highlight Share via Ethernet. Press Enter to select.
  8. Select a helper device, such as a computer or laptop with an Ethernet port.
    • Disconnect your helper device from any existing wired or WiFi network connection.
  9. Connect the Ethernet cable to the Ethernet port at the back of the BeamPro head.
  10. Connect the alternative end of the cable to the Ethernet port on your helper device.
  11. When your helper device is connected, Press Enter on the BeamPro screen to continue.
  12. Open a new browser window on your helper device.
    • The captive portal screen will load to allow you to sign in or accept the terms.
  13. Upon successful sign on, press Enter on the BeamPro screen to continue.
    • wlan0 will be successfully configured.
    • Repeat the process to configure wlan1.
  14. On the BeamPro, escape back to the Device Settings menu.
  15. Select the Clear Captive Portal icon.
  16. The Captive Portal Detected notification will reappear.
  17. Highlight and select Share Connection.
  18. Highlight and select Share via Ethernet.
  19. Press Enter to skip the Connect to the Beam page.
  20. Open a new browser window on your helper device.
    • The captive portal screen will load to allow you to sign in or accept the terms.
  21. Upon successful sign on, press Enter on the BeamPro screen to continue.
    • wlan1 will be successfully configured.

Ensure WiFi radio(s) is Successfully Connected

  1. Esc back to the Device Settings page on your Beam.
  2. While WiFi Setup is highlighted, press Ctrl+Shift+N to view your network adapters.
    • RED = Configuration Unsuccessful 
      • Repeat steps above to reconfigure. 
    • GREEN = Active interface: Configured.
    • GRAY = Inactive interface: Configured.
  3. Disconnect the keyboard from the Beam.
  4. Return your helper device to its original state.

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