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Desktop Application

System Requirements

The Beam Desktop Application is required in order to remotely connect to a Beam device. To successfully install and launch the Beam Desktop App, your computer must meet the following requirements. Click here to download the latest version of our Beam App to your supported device.

Minimum System Requirements - Windows 
  • MS Windows 7 or higher
  • Intel i3 2.0GHz CPU or faster
  • At least 2 GB of RAM
  • DirectX 9 compatible graphics card for Windows
  • Mouse and Keyboard
  • High-definition Webcam (Logitec C9## recommended)
  • High-quality microphone and speakers (ClearOne Chat 60-U speakerphone recommended)
  • Reliable internet connection
    • Minimum bandwidth of 1 Mbps upload and 1 Mbps download
    • 2.4 or 5 GHz network connection (5 GHz network STRONGLY recommended)
Minimum System Requirements - Mac OS X
  • Mac OS X 10.9 or higher
  • Intel i3 2.0GHz CPU or faster
  • At least 2 GB of RAM
  • OpenGL 2.0 compatible graphics card for Mac
  • Mouse and Keyboard
  • High-definition Webcam (Logitec C9## recommended)
  • High-quality microphone and speakers (ClearOne Chat 60-U speakerphone recommended)
  • Reliable internet connection
    • Minimum bandwidth of 1 Mbps upload and 1 Mbps download
    • 2.4 or 5 GHz network connection (5 GHz network STRONGLY recommended)

Inadequate System Specs
The following symptoms could be the result of inadequate system specifications:

  • - Audio issues
  • - Reduced mobility
  • Beam App crashes
  • - Nonfunctioning features
  • - Missing icons or graphics
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