The Beam App sends XMPP traffic via TCP port 5222 for authentication. In order to log in and establish a Beam session, this port must be open on your network firewall. Additionally, TCP port 443 is used for HTTPS traffic. This is required for logging into Your Account dashboard.
Beams need a persistent connection to the Beam infrastructure to send a status heartbeat and receive configuration information from Suitable Technologies.
In most cases, Beam calls connect directly between the pilot and the Beam device via P2P protocol. Sometimes, however, a Beam Relay is required to complete the connection. With the help of Google Cloud services, Suitable Technologies has strategically placed the following relays throughout the globe to allow optimal Beam performance. Any of the following Beam Relays may be used, depending on your Beam’s geographic location.
Please ensure your firewall allows outbound traffic on UDP ports 6868-6871 to the following destination addresses:
|Google Cloud||Main Config||22.214.171.124:6868|
|South Carolina, US||us-east1-1||126.96.36.199:6868|
|Sao Paulo, Brazil||southamerica-east1-1||188.8.131.52:6868|
Beam Network Administrator Guide
Check out our Beam Network Administrator Guide to ensure your network is prepared for Beam.